Specs - Terms / Arrival - Policies

This light comes with either swag or Hardwire kit, please choose option during checkout. If you have a color preference that is not listed, please let us know and we can discuss other options with you.

Hardwire fixtures are available in a variety of finishes. All are UL listed. Hardwire kits have an adjustable drop length of up to 5ft. 

*Swag fixtures are available in Black or Rope cord. The Swag socket assembly is made with UL listed socket and wire. The socket is rated at 60 watts. The cord drop length is up to 11-15 feet. ***Additional photos and specs of Hardwire and swag fixture are available upon request, just let us know and we'd be happy to send them to you!!

Arrival

Our items usually ship within 1 week of placing your order. This can vary depending on orders ahead of you and style being created. Specific turn around time is listed in the description of each individual style.

This estimated time-frame is for single item orders. MULTIPLE ITEM orders will take longer.

***If your order is time sensitive or you need it sooner than the estimated ship by date, please CONTACT us to be sure we can work with your deadline.***

Policies

We do accept returns

Contact me within: 3 days of delivery

Ship items back within: 7 days of delivery

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Custom and personalized orders

NO REFUNDS OR RETURNS ON CUSTOM ORDERS NO EXCEPTIONS....

Return Shipping Information

You will be responsible for paying for your own shipping costs for returning item/items. Shipping costs are non-refundable. If you receive a refund, any shipping costs paid for shipment will be deducted from your refund.

If you are returning an item, we highly advise the item is insured and trackable when shipping services are purchased. We cannot guarantee against loss or damage during transit.

You are responsible for return shipping charges that are not related to a defective product or product that was damaged during initial shipping to you.

You will be responsible for return shipping costs. If the product is received by us in unused and undamaged condition we will refund your purchase.

Return Policy/Process

Returns/exchanges may take up to 2 weeks to process, not including shipping times.

You are responsible for return shipping charges that are not related to a defective product or product that was damaged during initial shipping to you.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days via Etsy Payments. If you receive a refund, any shipping costs paid for shipment will not be included in your refund.